FAQs

How do I log into Box?

1. Navigate to http://unl.box.com or click on the "Box@UNL Login" button on the Box@UNL Homepage.

2. Click the "Continue" button:
unl.box.com login

3. Login using your MyUNL username and password.
UNL login

What kinds of data may I store on Box?

YES

NEEDS APPROVAL

NO

Research data subject to export controls

Exports include:
  • Verbal communication
  • Transfer of written documents
  • Transfer of U.S. computer software to a foreign national whether in the U.S. or abroad if the technology is controlled by export regulations
    No

Human subjects research data containing personally identifiable information (PII)

PII includes:
  • A user name or email address, in combination with a password or security question and answer
  • First name or first initial in combination with any one or more of the following:
  • SSN
    • drivers license or state ID number
    • Account number, credit or debit card number, in combination with security code, access code, or password
    • Unique electronic ID number or routing code, in combination with security code, access code, or password
    • Unique biometric data, such as fingerprint, voice print, or retina or iris image, or other unique physical representation
    No
Human subjects research data that is coded as long as the decryption table is not stored on Box Yes    
Research data that does not contain PII and is not subject to export controls Yes    
Social Security Numbers     No
Drivers License Numbers
- Request Approval
  Needs Approval  
Credit Card Numbers     No
Bank Account Numbers     No
Electronic protected health information as defined by HIPAA     No

Data classified as public

Public data consists of institutional data that has been intentionally released to the public by a person with authority to do so and (or) a class of data defined as part of the public record. There may be copyright, Creative Commons or other expectations placed on the data, but it is generally available for public consumption.

Yes    

Data classified as non-public as long as it does not contain any of the non-allowed items in this chart

Non-public data consists of data that is not protected by regulatory requirements, but should be protected from public view. This data might include (but is not limited to) academic, research, athletic, public service or administrative data that is restricted for reasons related to public or individual safety, competition, ongoing development or is otherwise sensitive in nature.

Yes    

Data classified as confidential
- Request Approval

Confidential data is strictly protected by federal, state, university, professional code or other binding regulation. Any data that could, by itself or in combination with other such data, be used for identity theft, fraud or other such crimes should be treated as confidential data.

  Needs Approval  

When was Box implemented at UNL?

Box accounts for faculty and staff were made available during the spring 2014 semester, along with shared department accounts. Student accounts were made available during the summer of 2014.

Who is eligible for a UNL Box account?

All current students, faculty and staff.

Where can I learn more about how to use Box?

The Box Help website has several videos that are an excellent way of learning more about particular features of Box. The videos are easy to understand, short, and focus only on the topic you're interested in. Go to http://support.box.com and click on the "Getting Started" button.

What happens to my account when I leave UNL?

You will be able to move your data to a personal Box account. Folder ownership

  1. Go to Box.com and click Create Account. Use your personal email address.
    Free accounts receive up to 10 GB storage.
  2. In your Box@UNL account, share the folder(s) you want to save with your personal email.
  3. Change the collaboration status for your personal account to Owner
    By making your personal account the Owner your Box@UNL account becomes an Editor and no longer owns the folder. Be aware that depending on your personal Box account service plan, you can loose certain collaboration features and have less storage. 

Who is Box and what services do they offer?

Founded in 2005, Box provides a secure content and file sharing collaboration platform. Content on Box can be shared internally and externally, accessed through iPad, iPhone and Android applications, and extended to partner applications such as Google Apps, NetSuite and Salesforce. Headquartered in Palo Alto, CA, Box is a privately held company and is backed by venture capital firms Andreessen Horowitz, Draper Fisher Jurvetson, Emergence Capital Partners, Meritech Capital Partners, Scale Venture Partners, and U.S. Venture Partners. To learn more about Box, please visit http://www.box.com

What is the relationship between Box and Internet2?

Internet2 has signed a Master Services Agreement (MSA) with Box that provides various terms and conditions specific to the higher education community. In addition, Internet2 has worked with Box to co-develop a customized service offering that integrates with the Internet2 Network and with InCommon to better meet the needs of the Internet2 community. The production service is brokered by Internet2 and provided by Box. The service is a federated service that leverages InCommon and is delivered over the Internet2 Network.

Is data stored only in the United States?

Yes, all data is stored in the US.

What applications are available either from Box or third parties?

The listing for Box applications is located at http://unl.box.com/apps

How do I create my Box account?

Faculty/Staff

1. Click on the "Create My Box Account" button on the Box@UNL Homepage.

2. Login using your MyUNL username and password.
UNL login

3. Click on the "Create My Faculty/Staff Box Account" button.

4. Click on the "Continue To My Faculty/Staff Box Account" button.

5. Click the "Continue" button:
unl.box.com login

Students

1. Click on the "Create My Box Account" button on the Box@UNL Homepage.

2. Login using your MyUNL username and password.
UNL login

3. Click on the "Create My Student Box Account" button.

4. Carefully read the information about receiving email notifications from Box. If you enable email notifications, a UNL-issued email address will be created for you. This email address will forward messages to the personal email address you've provided in MyRED. Your personal email address will never be sent to Box or revealed to anyone.

To create your Box account with email notifications enabled, click the "Yes, I would like to receive collaboration invites and notices about my Box files" button.

To create your Box account without email notifications, click the "No, I do not wish to receive any messages about my Box files" button.

5. Click the "Continue" button:
unl.box.com login

What kind of security does Box have?

All of the following security mechanisms were reviewed by CISO representatives from each of the Internet2 early adopter campuses:

Box hosts its servers at multiple geographically separated, enterprise-grade data centers in the United States with a 99.9% network uptime guarantee, ongoing audits and 24x7x365 monitoring and video surveillance. Data is stored on a secure internal storage cluster behind an enterprise-grade firewall, with redundant connections to multiple Internet backbones. The software passes every request through a carefully audited verification code, which ensures that the user is authorized for the action requested. Box stores local snapshots of data and backs up all data daily to an additional facility in a third location.

All user data is stored in encrypted form. Keys are held by Box under strictest security.

256-bit Secured Socket Layer (SSL) encryption is used on the data between the end user and Box. Indexing of public files by search engines or robots is disallowed, and all filenames are encoded once they arrive on Box's servers.

When you upload a file to Box, it is private by default and encrypted when stored. Your files are only accessible to others if you share them or make them public. You can make any shared file private again, or modify it so a password is required to access it. If you share a file using a link, that link will contain a unique ID made up of a randomly generated combination of letters and integers so humans cannot guess the location of those files. While Box holds the keys to encrypted data, this is held under strictest physical and personnel security and is only used when permission is granted by the member institution.

Box uses proven password and privilege techniques to validate access to all application data. University administrators have full console access to set user privileges, limiting what individual account holders can see and do on Box. The application determines access and presents only data the user has permission to see. For further security, an administrator can set role-based permissions so that some viewers may only view data, not edit it. With the Enterprise edition, Box also displays a list of all the primary actions of each of its users (download, upload, delete, log-in, etc.), giving administrators oversight on usage in their accounts.

What are the FERPA, HIPAA and Grant Requirements with Box?

FERPA requirements are supported as of service general availability.

We believe that Box is compliant with most grants except those subject to export controls, although specifics should be checked by your research compliance office.

At this time, Box@UNL cannot be used for data containing HIPAA information.

What are some additional features of Box?

Online Workspaces

Create shared workspaces and easily invite team members to upload files, start discussions and collaborate online.

File Sharing

Easily share large files both within your organization and with external partners replacing FTP software and email attachments. You can even see when your files are downloaded!

Folder Layers

Create and organize multiple layers of folders replacing your file server with an online organization-wide file system.

Mobile Access

View your files on any browser-enabled mobile device and use Box's apps on an Android Smartphone, iPhone, iPad, and Blackberry. Note: Single sign-on is supported on Box-created mobile applications (iPhone, iPad, Android). The mobile app redirects to the IdP associated to the account, and loads as a browser within the application. The only mobile exception is m.box.com, which currently does not support single sign-on.

File Commenting, Group Discussions and Online Documents

Leave comments attached to a specific document, start a group discussion, or create and share a simple document.

Updates

Like a newsfeed for your shared workspace, keep up with all activity via the Updates tab in Box and through email.

Version History

View previous versions of your files even after changes are made and new versions are uploaded.

User Management

Manage users easily, control data access and review reports on content usage and activity using the Admin Console.

Security Controls

Set various levels of view and edit permissions, set up a time to auto-delete a file or deactivate a link, and password protect sensitive folders or files.

Easy To Use

Minimize user training and support costs, eliminate software or hardware maintenance, and get started in just minutes.

Box Sync

Sync desktop files to Box. Access Box folders and shared files right from your desktop.